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Faire Noir Privacy Policy

FAIRE NOIR
PRIVACY POLICY
Last Modified on July 31, 2024

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1. What’s in this Privacy Policy?


In this Privacy Policy, you’ll find:

 

  •  What information we collect about you

  •  How we might use that information

  •  What information we might share with others

  •  Your rights and choices about that information

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2. What does this Privacy Policy cover?


We are Faire Noir LLC. In this document, we will refer to ourselves as “Faire Noir,” “we,” or “us.” We
will refer to you and any other users as “you.”


In this Privacy Policy, we will cover all games provided by Faire Noir, including the “Where They Go”
video game software. Together, we’ll refer to these as the “Service.”


By using the Service, you agree to the terms of this Privacy Policy. Please read our End User License
Agreement, as well, for general guidance about your use of the Service. Except as otherwise expressly
agreed, this Privacy Policy and our End User License Agreement are the complete agreement between
you and Faire Noir.


3. What types of personal data do we collect?


Below you’ll find details about the types of personal data we collect from you and how we use it. We call
this “processing” your data.


We collect certain personal data when you provide it to us or use the Service, such as:

 

  • Contact Information. When you contact us to sign up for our mailing list, for technical support​​and customer support purposes, or for any other reason, you provide us with personal details such as your name and email address.

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  • Platform Information. The Service may collect certain details about your third-party platform account (such as your anonymized username and other information) and your device that you play our games on, in order to operate the Service, analyze user activity, fix Service errors and make Service improvements. This information is provided to us by the platform that you download and play the Service on (such as Epic Games Store or other game platforms).

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4. Use of Collected Information


We utilize the information we collect for different purposes, including:

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  • Offering and Enhancement of the Service. In order to offer, sustain, and refine the Service, and to tailor user experiences.

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  • Customer Service. To address any user queries, send service-related notifications, and deliver customer and technical assistance.

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  • Outreach and Marketing. For the purposes of marketing, promotional materials, and sending you updates about the Service.

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  • Contests and Sweepstakes. For the purposes of operating contests and sweepstakes through the Service, whether run by Faire Noir or a third-party sponsor, administrator, or service provider.

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  • Updates and Fixes. To review user interactions, usage of the Service, and any errors or issues with the Service, in order to refine and correct the Service’s features and functionality.

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  • Legal Requirements. To abide by any legal requirements, uphold our Terms of Use, and to safeguard against deceptive activities.

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  • Anonymized Information. In addition to the purposes stated in this Privacy Policy, we may use certain information collected from you in an anonymized form for the purpose of improving the Service, developing new features, conducting data analysis, and enhancing overall user experience. This anonymized information will not personally identify you or any other individual.

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5. Sharing of Information


In order to operate the Service, we need to share certain personal data we collect from you with third
parties, including:

 

  • Service Providers. We might share your details with third-party entities that assist in the operation and enhancement of the Service. This encompasses server and hosting providers, storage solutions, data analysis entities, third-party account systems and platforms, newsletter and outreach services, and other service providers.

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  • Legal Reasons. We may need to share certain personal data if required by the law, judicial orders, or in response to legal requests.

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  • Protection & Security. If we decide that sharing of certain personal data is vital for the safety, rights, or assets of our users, the public, or our business, we may need to disclose that personal data to third parties.

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  • Corporate Changes. If our entity undergoes a merger, acquisition, or asset transaction, the personal data might be part of the transferred assets.

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6. Lawful Bases for Processing Personal Data


In accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws,
we process personal data based on the following lawful grounds:

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  • Consent. For personal data collected when you sign up to receive marketing communications from us, we rely on your explicit consent. You have the right to withdraw your consent at any time (see “How to Contact Us” below or you can opt out of any email communications by clicking the unsubscribe link in each marketing-related email).

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  • Contractual Obligations. We process specific sets of your data to fulfill our contractual obligations to you, including our End User License Agreement with all Service users. This encompasses actions like Service operations and delivery, providing customer and technical support, operating contests and sweepstakes, and fulfilling purchases.

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  • Legitimate Interests. For certain data processing activities, we rely on our legitimate business interests. This includes activities like Service improvements and ensuring a safe user environment.

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  • Legal Compliance. There are instances where we’re legally mandated to process your data. This could be due to regulatory requirements, legal requests, or for the prevention of fraud and illegal activities.

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7. For how long do we keep your personal data?


We only keep your personal data as long as it’s required to provide you with the Service. Sometimes a
longer period might be required by law.


After that, we will delete your personal data within a reasonable time.


Please note that we may retain some data, if necessary to resolve disputes, enforce our user agreements, or follow any technical and legal requirements related to the Service.


8. Children’s privacy rights


We don’t knowingly collect any personal data from children under the age of 13. We also don’t knowingly allow them to create accounts, sign up for newsletters, make purchases, or use the Service.


We may also limit our personal data processing for EU users between 13 and 16.


We take children’s privacy seriously and encourage parents to play an active role in their children’s online experience. If you have any concerns about your child’s personal data, please contact us at fairenoir2023@gmail.com.


9. Transfers of your personal data


Our headquarters is in the United States.


No matter where you live, by using the Service you consent to the processing and transfer of your
personal data in and to the United States. This processing will be under the privacy policies of third
parties that we share personal data with.


If you would like more information, please contact us (see “How to Contact Us” below).


10. Special terms based on where you live


Depending on where you live, you may be subject to certain laws related to our use of your personal data.
However, no matter where you live, you have the right to request that we delete any personal data that we
have collected from you. If you would like to exercise that right, please email us at fairenoir2023@gmail.com. We may ask for additional info to verify that you’re the owner of that data.


For EU Residents:

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We are regulated under the General Data Protection Regulation (GDPR), which applies across the
European Union (including in the United Kingdom). We are responsible as a controller of personal data
for GDPR purposes.


Your rights as an EU resident:


Under the GDPR, EU residents have several important rights:

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  • You can request a copy of your personal data

  • You can ask us to correct that personal data, delete it, or request that we use it only for certain purposes.

  • If you’ve consented to our processing, you can change your mind and ask us to stop using your personal data. For example, you can unsubscribe from our mailing list at any time—just click the link in each marketing email.

  • In some circumstances, you can ask us not to use automated processing or profiling about you.

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If you would like to exercise any of those rights, please email us at fairenoir2023@gmail.com. We may
ask for additional info to verify that you’re the owner of that data.


Also, in some cases where the law requires it, we may not be able to help with the above requests.


California Residents:
We are regulated under the California Consumer Privacy Act (CCPA), which applies to California
residents.
Under the CCPA, California residents have several important rights:


Right to Know: You can ask us what personal data we hold about you and request a copy. This includes:

  • The type and specific pieces of personal data we have collected

  • The types of sources we collect the data from

  • The purpose for collecting your personal data

  • The third parties we share that data with

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Right to Delete: You can request that we erase your personal data. There are some exceptions to this
right, if we:

 

  • Need to complete the transaction for which the personal data was collected or if there is an ongoing business relationship or contract with you

  • Detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity

  • Need to identify and repair errors affecting Service functionality

  • Exercise free speech or ensure another consumer can exercise (or another lawful right)

  • Need to comply with the California Electronic Communications Privacy Act

  • Engage in research in the public interest

  • Enable solely internal uses that are in line with your expectations for using your personal data

  • Need to comply with a legal obligation

  • Otherwise use your personal data internally, in a way that’s compatible with the reason we collected it in the first place

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Sale of your personal data: We don’t sell any of your personal data for any purpose.


Other Rights: California residents also have the right to request information about our disclosure of
personal data to third parties for direct marketing purposes during the calendar year before your request.
This request is free and may be made only once a year.


We also won’t discriminate against you for exercising any of the rights listed above.


If you would like to exercise any of those rights, please email us at fairenoir2023@gmail.com. We may
ask for additional info to verify that you’re the owner of that data.


Virginia Residents:


We are regulated under the Virginia Consumer Data Protection Act (VCDPA), which applies to Virginia
residents.


Under the VCDPA, Virginia residents have several important rights:

 

  • The right to access their personal data that we have collected or processed.

  • The right to request that we delete their personal data.

  • The right to correct inaccurate personal data.

  • The right to opt-out of processing of personal data for targeted advertising, sale of personal data and profiling.

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Sale of your personal data: We do not sell personal data as the VCDPA defines the term “sale.”


Other Rights: We do not process personal data for the purpose of profiling in furtherance of decisions that
produce legal or similarly significant effects concerning consumers.


If you would like to exercise any of those rights, please email us at fairenoir2023@gmail.com. We may
ask for additional info to verify that you’re the owner of that data.


Colorado Residents:
We are regulated under the Colorado Privacy Act (CPA), which applies to Colorado residents.
Under the CPA, Colorado residents have several important rights:

 

  • The right to access their personal data that we have collected or processed.

  • The right to request a copy of their personal data that we have collected or processed.

  • The right to request that we delete their personal data.

  • The right to correct inaccurate personal data.

  • The right to opt-out of processing of personal data for targeted advertising, sale of personal data and profiling.

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Sale of your personal data: We do not sell personal data as the CPA defines a “sale”.

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Other Rights: We do not process personal data for the purpose of profiling in furtherance of decisions
that produce legal or similarly significant effects concerning consumers.


If you would like to exercise any of those rights, please email us at fairenoir2023@gmail.com. We may
ask for additional info to verify that you’re the owner of that data.


Connecticut Residents:


We are regulated under the Connecticut Data Privacy Act (CTDPA), which applies to Connecticut
residents.


Under the CTDPA, Connecticut residents have several important rights:

 

  • The right to access their personal data that we have collected or processed.

  • The right to request a copy of their personal data that we have collected or processed.

  • The right to request that we delete their personal data.

  • The right to correct inaccurate personal data.

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Right to Opt Out: The CTDPA allows Connecticut residents to “opt out” of the processing of personal
data for targeted advertising, the sale of personal data and profiling. If you are under the age of 16, you
have the right to “opt in” to the processing of personal data for targeted advertising, the sale of personal
data and profiling.


Other Rights: We do not process personal data for the purpose of profiling in furtherance of decisions
that produce legal or similarly significant effects concerning consumers.


If you would like to exercise any of those rights, please email us at fairenoir2023@gmail.com. We may
ask for additional info to verify that you’re the owner of that data.


Utah Residents:
We are regulated under the Utah Consumer Privacy Act (UCPA), which applies to residents of the State
of Utah.


Under the UCPA, Utah residents have several important rights:

 

  • The right to confirm our processing of their personal data, and access their personal data that we have collected or processed.

  • The right to request a copy of their personal data that we have collected or processed.

  • The right to request that we delete their personal data.

  • The right to opt out of the processing of personal data for purposes of targeted advertising or the sale of personal data.

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Sale of your personal data: We do not sell personal data as the UCPA defines the term "sale."


If you would like to exercise any of those rights, please email us at fairenoir2023@gmail.com. We may
ask for additional info to verify that you’re the owner of that data.


Texas Residents:

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We are regulated under the Texas Data Privacy and Security Act (TDPSA), which applies to residents of
the State of Texas.


Under the TDPSA, Texas residents have several important rights:

 

  • The right to confirm whether we are processing their personal data and access their personal data.

  • The right to correct inaccuracies in their personal data, taking into account the nature of the personal data and the purposes of the processing.

  • The right to request that we delete their personal data.

  • The right to obtain a copy of their personal data in a portable and readily usable format that allows the consumer to transmit the data to another controller without hindrance.

  • The right to opt out of the processing of their personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

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Sale of your personal data: We do not sell personal data as the TDPSA defines the term "sale."


If you would like to exercise any of those rights, please email us at fairenoir2023@gmail.com. We may
ask for additional info to verify that you’re the owner of that data.


Oregon Residents:


We are regulated under the Oregon Consumer Privacy Act (OCPA), which applies to residents of the
State of Oregon.


Under the OCPA, Oregon residents have several important rights:

 

  • The right to confirm whether we are processing their personal data and access their personal data.

  • The right to request that we correct inaccuracies in their personal data, taking into account the nature of the personal data and the purposes of the processing.

  • The right to request that we delete their personal data.

  • The right to obtain a copy of their personal data in a portable and readily usable format that allows the consumer to transmit the data to another controller without hindrance.

  • The right to opt out of the processing of their personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

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Sale of your personal data: We do not sell personal data as the OCPA defines the term "sale."


If you would like to exercise any of those rights, please email us at fairenoir2023@gmail.com. We may
ask for additional info to verify that you’re the owner of that data.


Canadian Residents:


For Canadian residents, we are committed to protecting your personal information in accordance with the
Personal Information Protection and Electronic Documents Act (PIPEDA). PIPEDA’s ten fair
information principles include accountability, identifying purposes, consent, limiting collection, limiting
use, disclosure and retention, accuracy, safeguards, openness, individual access, and challenging
compliance.

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Under PIPEDA, you have certain rights regarding your personal information. These rights include:


1. Right to Access: You have the right to access the personal information we hold about you and
request a copy of that information.


2. Right to Rectification: If you believe that any of the personal information we hold about you is
inaccurate or incomplete, you have the right to request that we correct or update it.


3. Right to Withdraw Consent: If you have previously provided your consent for the collection,
use, or disclosure of your personal information, you have the right to withdraw that consent at any
time. Please note that withdrawing your consent may affect our ability to provide certain services
to you.


4. Right to Object: You have the right to object to the collection, use, or disclosure of your
personal information for certain purposes, such as direct marketing.


5. Right to Erasure: In certain circumstances, you have the right to request the deletion or removal
of your personal information from our records.


6. Right to Data Portability: You have the right to request a copy of your personal information in a
structured, commonly used, and machine-readable format, and to transmit that information to
another organization.


If you would like to exercise any of those rights, please email us at fairenoir2023@gmail.com. We will
respond to your request or inquiry within a reasonable timeframe and in accordance with applicable laws.
We may ask for additional info to verify that you’re the owner of that data.


Please note that there may be limitations on these rights as set out in PIPEDA or other applicable laws.


Brazilian Residents:


We are regulated under the Lei Geral de Proteção de Dados (“LGPD”), which applies to Brazilian
residents.


Under the LGPD, Brazilian residents have several important rights:

 

  • Know when we use your personal data

  • Access your personal data, correct any errors, or delete your personal data

  • Anonymize, block, or delete data that we don’t need or are not processing in compliance with the LGPD

  • Request we transfer your data to another provider

  • Be informed about who we share your data with

  • Be informed about your ability to deny consent and any consequences

  • To revoke your consent

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These rights apply to any personal data collected or processed in Brazil, as well as any personal data
processed for the purpose of providing goods or services in Brazil.


If you would like to exercise any of those rights, please email us at fairenoir2023@gmail.com. We may
ask for additional info to verify that you’re the owner of that data.


11. How do we protect personal data?

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We have taken steps and put security measures in place to prevent the accidental loss or misuse of
personal data.


For example, we limit access to those who have a genuine business need. Those processing your
information will do so only in an authorized manner.


We use other security measures such as leveraging encryption in transit and conducting regular backups.
We also have procedures in place to deal with any suspected data security breach. We’ll notify you and
any applicable regulator of a suspected data security breach when legally required.


12. Resolving Disputes


We hope that we can resolve any questions or concerns you raise about our use of your personal data.


Please contact us at fairenoir2023@gmail.com to let us know if you have questions or concerns. We will
do our best to resolve the issue.


For EU residents, the GDPR also gives you right to lodge a complaint with a supervisory authority. You
may do this in the EEA state where you live, work, or where any alleged infringement occurred.


13. How will we notify you of changes?


We last updated this Privacy Policy on July 31, 2024.
We may make further updates from time to time. If we have your email address on file, we will inform
you via email. Otherwise, we will post a message on the Service about the change.


14. How to contact us


Please contact us if you have any questions about this Privacy Policy or your personal data.
You can do so by email at fairenoir2023@gmail.com.

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